本书共分4部分18章，从理论上系统地介绍了外贸活动中外贸函电与电子邮件的特点、格式、组成部分、写作原则及注意事项等，并通过信函和邮件样信，逐一展现了建立业务关系、询价、报盘、还盘、订货、支付、包装、装运、保险、索赔等各个磋商环节，系统地介绍了外贸英语函电的专业用语、写作特点、写作技巧，并通过理论联系实际的方法，训练学生正确使用信函常用的句型和词汇，达到熟练地翻译和撰写业务信函的目的。
本书适合高等院校经贸方向的学生使用，也适合有志于从事国际贸易的人士参考使用。

Part 1 An Introduction to Business Correspondence
Chapter 1 Introduction to the Business Correspondence
Chapter 2 The Forms of Business Correspondence
Chapter 3 The Components in Business Correspondence
Chapter 4 The Writing Principles in Business Correspondence
Chapter 5 Other Business Writing

Part 2 Business Correspondence in International Visible Trade
Chapter 6 Looking for Potential Customers
Chapter 7 Discussing Price
Chapter 8 Signing a Contract
Chapter 9 Dealing with Complaints
Chapter 10 Other Business Partnership

Part 3 Simulation Training in Major Documents
Chapter 11 Official and Organizational Documents
Chapter 12 Financial Documents
Chapter 13 Commercial Documents
Chapter 14 Shipping Documents
Chapter 15 Insurance Documents

Part 4 Simulation Training in Business Correspondence
Chapter 16 Simulation Training in Business Correspondence (1)
Chapter 17 Simulation Training in Business Correspondence (2)
Chapter 18 Simulation Training in Business Correspondence (3)

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