FORCED RANKING may be the most controversial topic in management today. This tough-minded talent-management process assesses employee performance relative to peers rather than against predetermined goals. It's a performance management tool that-- when used right--has increased productivity, profitability, and shareholder value. By requiring managers to rigorously differentiate talent, forced ranking enables organizations to identify and reta~ their best talent, groom future leaders, and confront poor performers.

Preface

1 The Differentiation of Talent

2 Risks and Rewards

3 Getting Started

4 Getting the Mechanics Right

5 Forced Ranking--Behind the Scenes

6 Forced Distribution

7 Getting the Truth into Performance Management

Appendix A: Memos and Scripts for Managers

Appendix B: FAQs About the Forced Ranking System

Appendix C: Forced Ranking and the Law

Notes

Further Reading

Index

About the Author