杨昆、宋晓星主编的这本《商务英语听说》是高等教育商务英语专业的特色英语教材。教材共分15个单元，以企业日常商务活动内容为主，每个单元包括6个部分：学习目标、热身练习、听力训练、情景对话、语言要点和口语训练。本书既可以作为高校本科、专升本及自学考试商务英语、国际贸易、工商管理、经济管理等专业教学的首选教材，也可以作为商务翻译工作者的岗位培训教材，对于广大参加剑桥商务英语证书考试者亦是一本非常有益的考试辅导手册。

杨昆、宋晓星主编的这本《商务英语听说》根据高等院校英语专业教学大纲的要求，按照剑桥商务英语证书考试的模式，并结合中国学生的特点编写。全书15个单元，以企业日常商务活动内容为主，每单元包括6个部分：学习目标、热身练习、听力训练、情景对话、语言要点和口语训练。在编排上以具体的商务场景为主线，突出语言结构和功能，注重听说训练有机结合。

《商务英语听说》既适用于本科英语、国际贸易、工商管理、经济管理等专业的教学，也可作为商务英语工作者的岗位培训教材，对于广大参加剑桥商务英语证书考试者亦是一本非常有益的考试辅导手册。

Umt 1 Selhng Yourself

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1 Meeting and greeting a stranger

Dialogue 2 Making introduction in a business setting

Useful Expressions for Business Greeting and Introduction

Speaking Practice

Unit 2 New Patterns of Working

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1 Benefits and challenges of job sharing

Dialogue 2 Teamwork

Useful Expressions for Talking about Jobs

Speaking Practice

Unit 3 Job Interview and Recruitment

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1 Job interview

Dialogue 2 Career objective

Useful Expressions for Business Interview and Recruitment

Speaking Practice

Unit 4 Career Development and Appraisal

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1 A performance review meeting

Dialogue 2 After performance review meeting

Useful Expressions for Performance Appraisal Meetings

Speaking Practice

Unit 5 Office Jobs and Etiquettes

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1  First clay of work

Dialogue 2 Office lunch

Useful Expressions for Office Rules and Etiquettes

Speaking Practice

Unit 6 Receiving Clients

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1  Calling and receiving a client at a banquet

Dialogue 2 Saying farewell with clients

Useful Expressions for Receiving Clients

Speaking Practice

Unit 7 Business Calls

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1  Deliveries and suppliers

Dialogue 2 Placing an order

Useful Expressions for Telephone English

Speaking Practice

Unit 8 Business Travel

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1 The first business trip

Dialogue 2 A business travel

Useful Expressions for Business Travel

Speaking Practice

Unit 9 Marketing Strategy

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1  Market research

Dialogue 2 Sales promotion

Useful Expressions for Marketing

Speakinq Practice

Unit 10 Product Launch

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1  Introduction of presentation

Dialogue 2 Body of presentation

Dialogue 3 Conclusion of presentation

Dialogue 4 Discussing items

Useful Expressions for Business Presentations

Speaking Practice

Unit 11 Business Negotiations

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1 Negotiating discount

Dialogue 2 Negotiating on terms and conditions of the contract

Useful Expressions for Business Negotiations

Speaking Practice

Unit 12 Complaints and Disputes

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1 Dealing with an angry client

Dialogue 2 Dealing with unhappy employees

Useful Expressions for Making Complaints and Apologizing

Speaking Practice

Unit 13 Business Meetings

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1 Booking the conference room

Dialogue 2 Chairing a meeting

Useful Expressions for Business Meetings

Speaking Practice

Unit 14 Company Result

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1 Shareholders

Dialogue 2 Presenting annual report to staff

Useful Expressions for Description of Trend

Speaking Practice

Unit 15 Global Business

Lead-in

Listening Practice

Situational Dialogues

Dialogue 1 Market entry

Dialogue 2 Company relocation

Useful Expressions for Global Business

Speaking Practice

References