本书从一般的英语会话入手，让你自然过渡到商务会话，对话学习中采用一对一的对话情境，让你在阅读的同时融入实际对话的状况，如同化身书中角色，轻松掌握商务会话要点，不仅能提高说话和语言能力，还可提高生活和生存能力。每一章内容中还附有针对性的练习题。无论是外资企业雇员，还是准备出国深造的人士，有一定英语基础，但英语使用欠熟练的从业人士，以及企业的领导者和决策者，还有对商务英语有学习要求的大学生，本书都可以满足你的要求，帮助你成为商务英语高手。

Part I General Conversation

 1.Greetings

 2.Introduction

 3.Offers and Replies

 4.Asking the Way

 5.Request

 6.Advice and Suggestions

 7.Invitations

 8.Apologizing

 9.Making an Appointment

 10.Making Telephone Calls

 11.Saying Farewell and Seeing off

Part II Business Conversation

Section 1 Finding a Job

 1.Self-introduction

 2.Personal Information

 3.Telephone Interview

Section 2 Daily Work

 1.The First Day in the Office

 2.Asking Favor from Colleagues

 3.Introducing the Company

 4.Receiving Company Visitors

 5.Arranging Meetings

 6.Meeting

 7.Dealing with Complaints

 8.Asking for Leaving

 9.Apply for a Patent

Section 3 Marketing

 1.Introducing Products

 2.Advertising and Sales Promotion

 3.Showing Samples

 4.Quality

 5.Color and Size

 6.Style

 7.Exchange

 8.Purchase Exchange

 9.After-sale Service

Section 4 International Trade

 1.Enquiry

 2.Offer

 3.Counter-offer

 4.Order

 5.Insurance

 6.Shipment

 7.Payment

 8.Discount

 9.Bidding

 10.Business Inspection

 11.Visiting a Factory

 12.Claim

 13.Business Negotiation

 14.Signing Contracts

 15.Offer of an Agency

Section 5 Business TriP

 1.At the Airport

 2.At the Customs

 3.At the Restaurant

 4.At the Hotel

 5.At the Bank

 6.At the Post Office

 7.At a Cocktail Party

 8.Shopping and Sightseeing

Part III Appendix

 1.Vocabulary and Useful Sentence

 2.General Business Terms

 3.Relevant Information for Other Use