本书以“源自社交”为基本原则来选取素材，包含了商务过程的各个方面，从商务生活到商务娱乐过程中的各个环节，从商务的内部办公到商务桌上谈判过程的点点滴滴，全景式地为读者展现商务生活，力求使读者了解商务生活的每一个细节，让你在学习的过程中感受到商务生活的美好。

Part 1 Oaity Business日常商务

 Unit 1 Preparing for Meetings会前准备

 Unit 2 Speaking at Meetings会议发言

 Unit 3 Discussion at Meetings会议讨论

 Unit 4 Appointments预约

 Unit 5 Messages留言

 Unit 6 Invitation邀请

 Unit 7 Typing and Copy打字与复印

 Unit 8 Fax传真

 Unit 9 Memos备忘录

 Unit 10 Overtime Work加班

Part 2 Communication with Customers客户往来

 Unit 1 Visiting a Customer拜访

 Unit 2 Serving Customers招待客户

 Unit 3 Visiting the Company参观公司

 Unit 4 Introducing the Company介绍公司

 Unit 5 Introduction介绍他人

 Unit 6 Establishing Business Relations建立商务关系

 Unit 7 Dinner宴请

 Unit 8 Presenting Gifts赠送礼物

 Unit 9 Sightseeing游玩

 Unit 10 Thanks表达感谢

Part 3 Selling Products产品销售

 Unit 1 Representation of Products产品展示

 Unit 2 Recommendation of Products产品推荐

 Unit 3 Introducing New Products介绍新产品

 Unit 4 Quote报价

 Unit 5 Inquiry about the Price询问价格

 Unit 6 Bargain讨价还价

 Unit 7 Purchasing采购

 Unit 8 Delivery交货

 Unit 9 Signing or Terminating a Contract签订与解除合同

 Unit 10 Payment Methods支付方式

Part 4 Marketing市场营销

 Unit 1 Market Research市场调研

 Unit 2 Advertisement Strategies广告策略

 Unit 3 Marketing Strategies营销策略

 Unit 4 Quality and Quantity品质与数量

 Unit 5 Price Strategies价格策略

 Unit 6 Preparing for a Trade Show准备展会

 Unit 7 Trade Shows贸易展览

 Unit 8 Application for Agency申请代理

 Unit 9 DesignatingAgency指定代理

 Unit 10 After-sale Services售后服务

Part 5 Banking银行业务

 Unit 1 Credit Cards信用卡

 Unit 2 Asking about the Interest Rate询问利率

 Unit 3 Explaining Rates of Exchange解释汇率“

 Unit 4 Opening an Account开立账户

 Unit 5 Saving存款

 Unit 6 Taking out Money取钱

 Unit 7 Cashing a Check支票兑现

 Unit 8 Renting a Box租保险箱

 Unit 9 Foreign Exchange Service外汇服务

 Unit 10 Loss Report挂失

Part 6 Commercial Life商业生活

 Unit 1 Calling打电话

 Unit 2 Journey旅游

 Unit 3 Vacation度假

 Unit 4 Taxi打车

 Unit 5 Renting租房

 Unit 6 Being a Guest作客

 Unit 7 Chatting闲聊

 Unit 8 Farewell道别

 Unit 9 Shopping购物

 Unit 10 Health Cares保健