斯诺所著的《跨文化交际技巧--如何跟西方人打交道(学生用书)》通过中西方案例分析、课堂讨论、来信求助、专家释疑等新颖、活泼的实战演练形式，《跨文化交际技巧--如何跟西方人打交道(学生用书)》不仅能持续吸引学生的注意力，更能最大限度地调动学生的参与度，真正做到在做中学。

英语学习的终极目标不是为了习得语言本身，而是培养与西方人进行有效沟通的能力。斯诺所著的《跨文化交际技巧--如何跟西方人打交道(学生用书)》不仅有利于夯实学生的听、说、读、写基本功，更有利于学生养成良好的跨文化交际习惯，掌握有效的跨文化交际技巧，熟识西方文化的方方面面。通过中西方案例分析、课堂讨论、来信求助、专家释疑等新颖、活泼的实战演练形式，《跨文化交际技巧--如何跟西方人打交道(学生用书)》不仅能持续吸引学生的注意力，更能最大限度地调动学生的参与度，真正做到在做中学。

Unit 1

Language Tools:

Suggesting Possibilities

Encounter:

The Taxi

Intercultural Communication Reading:

Intercultural Communication and IJnderstanding Westerners

Letter to Fran:

Not Eating

Fran's Response:

Not Eating

Culture Difference Reading:

Individualist and Collectivist Cultures

Unit 2

Language Tools:

Different Degrees of Probability

Encounter:

The Gift

Intercultural Communication Reading:

Interpreting What Foreigners Mean

Letter to Fran:

A Helping Hand

Fran's Response:

A Helping Hand

Culture Difference Reading:

Public and Private Behavior

Unit 3

Language Tools:

Making and Qualifying Generalizations

Encounter:

Mistakes

Intercultural Communication Reading:

Generalizations and Stereotypes

Letter to Fran:

Who Pays?

Fran's Response:

Who Pays?

Culture Difference Reading:

Difference in Rank and Power

Unit 4

Language Tools:

Feelings and Parts of Speech

Encounter:

The Invitation

Intercultural Communication Reading:

Stress in Intercultural Encounters

Letter to Fran:

The Shopper

Fran's Response:

The Shopper

Culture Difference Reading:

Western Communication Styles

Unit 5

Language Tools:

Asking Personal Questions

Encounter:

Living Together

Intercultural Communication Reading:

Projected Cultural Similarity

Letter to Fran:

The Goodnight Kiss

Fran's Response:

The Goodnight Kiss

Culture Difference Reading:

Conformity in Western Cultures

Unit 6

Language Tools:

Challenging Assumptions

Encounter:

Grandma

Intercultural Communication Reading:

Ethnocentrism

Letter to Fran:

Cars

Fran's Response:

Cars

Culture Difference Reading:

Family Relationships in the US

Unit 7

Language Tools:

Acknowledging Other Points of View

Encounter:

The English Club

Intercultural Communication Reading:

In-Groups and Out-Groups

Letter to Fran:

Critics

Fran's Response:

Critics

Culture Difference Reading:

In/Out-Groups in Collectivist and Individualist

Cultures

Unit 8

Language Tools:

Conceding a Point

Encounter:

Borrowing

Intercultural Communication Reading:

War Stories

Letter to Fran:

Exceptions

Fran's Response:

Exceptions

Culture Difference Reading:

Dealing with Conflict

Unit 9

Language Tools:

Checking and Clarifying

Encounter:

Left Out of the Conversation

Intercultural Communication Reading:

Being an Effective Intercultural Communicator

Letter to Fran:

An American Friend

Fran's Response:

An American Friend

Culture Difference Reading:

Friendship Patterns

Unit 10

Language Tools:

Clarifying Your Point

Encounter:

Grades

Intercultural Communication Reading:

Giving the Benefit of the Doubt

Letter to Fran:

Out of the Nest

Fran's Response:

Out of the Nest

Culture Difference Reading:

Advice for Communicating with Westerners