本书是在前一版的基础上修订而成的，全书系统地介绍了商务英语中常用文体写作的基本知识。其中，作者对贸易业务磋商过程中各个环节的函电例文进行了必要的增删和系统的修改，删去了例文中一些过时的表达和书写格式；取消了电降部分，并减掉了一个案例，对每一单元后的常用例句也做了修改，删掉了过时的例句，并分别增加了新颖实用的例句；在建立贸易关系单元中增加了信用调查信函。此外，还增加了邀请函、祝贺信、推荐信等社交常用信函，以及商务交往中经常用到的备忘录，作为本书的最后一个单元。

该书可供各大专院校作为教材使用，也可供从事相关工作的人员作为参考用书使用。

本书系统地介绍了商务英语中常用文体写作的基本知识，包括各类商务信函、传真、电子邮件的格式、拟写方法和技巧．按照外贸业务磋商过程中各个环节的顺序附有往来函电的大量例文和案例并提供了大量常用语句。书中介绍了电子商务的基础知识，还详细介绍了对外经济贸易中的常用文体，如：意向书、协议、合同、招标通知、投标书、中标通知书备忘录、邀请函、祝贺信及广告的格式、拟写方法及语言文字的应用．此外还列举了外贸业务实践中常用的一些单据和单证实例。

本书不仅可以作为外贸专业学生的教材，也可作为外贸从业人员及业余自修者的学习用书和工具书。

Unit 1 Basic Knowledge of Business Letter Writing

 Ⅰ. Form and Structure of Business Letters

1. Form

2. Structure

3. Addressing Envelopes

 Ⅱ. Writing Principles of Business Letter

 Exercises

Unit 2 Establishing Business Relations & Inquiring Credit Reference

 Ⅰ. Letters for Establishing Business Relations

1. Importer Writes to Exporter

2. Self Introduction by Exporter

3. Exporter Writes to Importer

4. Self Introduction by Manufacturer

5. Manufacturer Writes to Importer

6. Letter Referring to a Bank Reference

7. Reply to the Above

 Ⅱ. Supplement: Some Useful Sentences on Establishing Business Relations Inquiring Credit Reference

 Exercises

Unit 3 Enquiries and Replies

 Ⅰ. The Letters of Enquiries and Replies

1. General Enquiry and Reply

2. Specific Enquiry and Reply

 Ⅱ. Supplement:Some Useful Sentences on Enquiries & Replies

 Exercises

Unit 4 Quotations, Sales Letters, Firm Offers & Counter Offers

 Ⅰ. Quotations

1. Quotation and Reply

2. Sending a Quotation

3. Buyer Asks for Quotation and Seller Replies

 Ⅱ. Sales Letters

1. Ordinary Sales--Promotion of DVD Player

2.Trying to Sell with Samples--Promotion of U, S. Dollar Bank Note Checker

 Ⅲ. Offers

1. Offer of Electronic Calculators

2. Offer of Refrigerators

3. Offer of Personal Computers

 Ⅳ. Counter Offers

1. Counter-offer on Price of Refrigerator

2. Counter-offer on Price of Hand-embroidered Silk Scarf

3. Counter-offer on Price of Medical Apparatus and Instruments

4. Buyer Asks for Reduction of Minimum Quantity

5. Counter-offer on Payment Terms

6. Buyer Asks for Earlier Delivery

……

Unit 5 Orders, Acceptances and Rejections

Unit 6 Sales Confirmation and Purchase Contract

Unit 7 Payment

Unit 8 Transport and Insurance

Unit 9 Complaint, Claim and Settlement

Unit 10 Fax & E-mail

Unit 11 Case Study

Unit 12 Letter of Intent, Agreements and Contracts

Unit 13 Invitation for Bids, Bid, Notice of Award & Advertisments

Unit 14 Social Contact Correspondences

附录：商务英语常用缩略语