管春林编著的《商务英语写作教程》全书共分十七章，内容大致可以分为三部分。一至二章构成教材的第一部分，内容主要介绍商务信函写作的基本知识。三至十二章组成教材的主要部分，围绕国际贸易的流程组织内容，具体包括建立业务关系、询盘与答复、报盘与还盘、推销与连续推销、订单与履行订单、包装与唛头、国际支付、装船与保险、投诉与理赔、代理等。其余五章构成教材的第三部分，该部分的内容主要与商务管理活动有关，具体包括社交信件、备忘录、商务报告、会议议程与纪要、招聘与应聘回复等。

Chapter One Preliminaries of Business Letter Writing

Chapter Two Components of A Business Letter

Chapter Three Establishing Business Relationships

Chapter Four Inquiries and Replies

Chapter Five Quotations, Offers and Counter-offers

Chapter Six Sales Letters and Follow-ups

Chapter Seven Orders and Acknowledgements

Chapter Eight Packing and Marking

Chapter Nine International Payment

Chapter Ten Shipment and Insurance

Chapter Eleven Complaints, Claims and Adjustments

Chapter Twelve Agency

Chapter Thirteen Social Letters

Chapter Fourteen Memorandums

Chapter Fifteen Business Reports

Chapter Sixteen Meeting Agendas and Minutes

Chapter Seventeen Recruitment Advertisements

Suggested Keys to Exercises

References